fotocube faqs

Questions

Answers

Is the ink printed directly onto the acrylic?
Yes, Fotocube uses a patent pending process for printing directly onto the acrylic using 6 colours, plus white.

Do Fotocubes they fade in sunlight?
At Fotocube we use light fast curable UV inks designed not fade for over 25 years.

Can Fotocubes be used outside?
Yes, Fotocube uses UV ink which is suitable for indoor and outdoor.

Are Fotocube panels suitable for use in kitchens and bathrooms?
Yes because we print directly on to the acrylic moisture will not effect the print.

How long will Fotocube acrylic last?  
If treated with care your Fotocube acrylic panels and blocks will last a life time.

How thick are Fotocube acrylics
All our products and their sizes are on the online ordering web site. To register for an account click here.

What sizes do you produce?
The wall mounted panels are 10mm thick and the blocks range between 20mm and 30mm thick.

Will Fotocubes scratch?
Not if treated with care. 

How do you clean Fotocubes?
Wipe with warm soapy water and a clean cloth, care instructions are supplied with your acrylic.

Do I have to adapt my image to make it work on a Fotocube?  
You will need to follow our step-by-step Photoshop instructions (available on the Fotocube online ordering site) before you upload your image. They are relatively simple to follow, but if you have any problems just give us a call.

What size and file format do I send to produce an acrylic print at optimum quality?
We need your artwork supplied as a 300ppi JPEG, at the actual size of the final image. Files at lower resolutions will show a drop in quality known as pixelation. Ideally all files should be setup in Adobe SRGB colour mode and saved without compression (Max quality).

How do I send an image to Fotocube?
You register and set up an online account with us, where you will be able to upload your images and process your order.

Do my images print right up to the edge?
Yes we print right to the edge (if you have chosen that type of design). We enlarge your image to create a 1.5mm bleed over the edge of the acrylic to ensure edge to edge printing.

Is white printed all over the back of the acrylic?
As standard we print a 100% white over the back of the image. But you can choose not to print white at all; leaving a translucent image. Alternatively you can choose to have white only on specific areas of the image. In this case you will need to produce a 'silhouette' for the white area and supply this as a separate file from the image file.

Do you supply proofs?  
Due to the unique nature of Fotocube's printing process of printing directly on to the acrylic we are unable to supply proofs.

How are Fotocube panels fixed to the wall?
Your Fotocube acrylic panels are supplied complete with mounting studs and screws that are easy to fix to the wall.

Do the fittings come with it?
Yes, our Fotocube acrylic panels are supplied complete with mounting studs and screws.

How do you deliver?  
We use Interlink Express, part of the La Poste group, on a next day delivery and a signature for proof of delivery is required.

How is it  packaged?
All Fotocube acrylics are packaged in purpose designed packing and we guarantee your product arriving safely.

What is the delivery time?  
We will deliver to you 14 to 21 days from receipt of order.

How much is postage and packing?  
Postage & packing costs to UK Mainland are included in the order price, and is currently £9.99 regardless of quantity. Please check the online store for the latest information.